On 183-203

I want to point out the similarities in this chapter to the 7 Army Values.

We start in this chapter with the "Public Victory" portion of the book, and Covey uses the running metaphor of an Emotional Bank Account. You have to build up a reserve of trust with people. There are six major deposits. One is understanding the individual. I equate this with the Army Value of respect because Covey explains it by saying, "Treat them all the same by treating them differently." As MSG Wood loves to say, "treat people as they should be treated," is the Army definition of respect. Second, we can parallel Covey's showing personal integrity and keeping committments with the Army value of integrity. Keeping promises and true to your word is important. Third, we can see a similarity between Covey's apologizing sincerely when you make a withdrawal to the Army value of personal courage. Covey says it takes a great deal of character strength to apologize quickly...a great deal of courage. Fourth, I'm going to combine the Army values of duty and selfless service with Covey's attending to the little things. Putting a coat over his cold child shows both a duty as a father and selfless service. Fifth, I want to equate Covey's clarifying expectations with the Army value of leadership. Covey says "That's why it's so important whenever you come into a new situation to get all the expectations out on the table." I hope we all can see the similarity between this quote and being a new 2LT. And finally, the Army value of honor is upholding all the other values. And, Covey says that all six deposits are important.